Consultation

MGH Solutions offers a range of services on a consultancy basis.

The Founding Director, Mark Hicks, has a wealth of experience including:

  • As a Legal Practitioner since 2001
  • Managing the provision of in-house legal services
  • Litigation management including complex claims, class actions and large and diverse claims portfolios
  • Effective team management across roles in government, legal practice, within the corporate world and the military
  • Presenting to professional groups and delivering Continuing Legal Education seminars
  • Developing and delivering conflict management training and enhancing skills for managing conflict

MGH Solutions can assist with:

  • The review of the structure and effectiveness of in-house legal offerings – ask yourself am I getting bang for my buck and the best out of my people
  • The review of general litigation management planning and strategy – where is this dispute up to? What is the cost and have I effectively budgeted appropriately to see me through to the end? Do we have control and oversight of this process?
  • The review of insurance portfolios and to assist with high volume and complex claims management – What does my portfolio look like and what is lurking within. Do I need to review for quick wins and refocus our resources?  
  • The review of the structure and effectiveness of claims management teams – how effective are our processes. Where is the cutting edge? Do we need to change?

Workplace Training

MGH Solutions can assist to develop and enhance the skills of your team and offer a variety of workplace training modules over a full or half day session.

Training options include:

  • Skills for Managing Conflict in the Workplace
  • Conflict Resolution – Skills for Managers and Leaders
  • How to effectively Coach and Mentor
  • The Mediation Process – How to achieve successful outcomes – A useful Guide for Insurers and Claims Staff
  • Stress Management and Resilience
  • Exceptional Service and High Performing Teams
  • Presentation Best Practice – How to prepare, promote and influence

Please contact us to discuss